Team Members

Bonnie Backus
Retail/Instructor

Bonnie holds the fort down as Retail Lead on the weekends. She also is a USCCA Instructor that teaches our Women[‘s Handgun Series.

Ron Hagan
Owner

Ron and his wife Jenn are the Founders of Best Shot. Ron is a retired 30 year Law Enforcement veteran and an over 40-year Fire Department member. He is a NRA and USCCA Firearms Instructor and a USCCA Training Counselor for Delaware, Maryland and Arizona. If you ever have any questions don’t hesitate to give him a call or email.

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Jenn Hagan
Co-owner/Instructor

Jenn is a retired career educator who taught full time at the high school level. She is a co-owner and instructor. She is a USCCA firearms instructor that will do both private and group lessons. Send her an email for any questions.

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William “Hank” Rickards
Co-Founder

Hank and his wife Jeannie are the Co-Founders of Best Shot. Hank still has a full time job along with helping to run Best Shot. He’s a 3-tour Marine Combat veteran, our in-house military expert and a USCCA firearms instructor. 

Lee McDaniel
Armorer

Lee is a certified Glock armorer and USCCA firearms instructor that does private and group lessons. He is our in house AR specialist. He is able to do armory work, project builds, and answer questions related to both modern and military firearms. He is in the shop most weekdays so give him a call, email or stop by.

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Nick Romano
Range Lead/Instructor

Nick is a Marine Veteran who served as a Machine Gunner and Diplomatic Security in Iraq and Afghanistan. He is a USCCA Firearms Instructor and well-versed in military weaponry. He is currently our Lead Range Safety Officer and providing a new perspective to our sales floor. To contact him stop by the shop or give us a call.

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Rick Culver
Range Lead/Instructor

Rick is a retired 31 year veteran of law enforcement, serving with the Salisbury (MD) PD, and then with the FBI. His LE experience includes SWAT, as an assault team member, sniper, and paramedic. He also served on the Special Protective Detail for the U.S. Attorney General, and as a Bureau certified firearms Instructor for over 20 years, in the field and with the Firearms Training Unit at the FBI Academy in Quantico, VA. Since retiring from the FBI, he worked as a Flight Paramedic with ChristianaCare LifeNet. Rick is one of our Range Safety Officers and a USCCA Instructor who is available for private lessons and teaches our Basic Handgun, CCDW, AR-15 Fundamentals and Emergency First Aid courses.

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Rusty Parker
Instructor

Rusty is a retired law enforcement officer with significant experience as a firearms and explosives trainer.  Not only is he  one of our primary concealed carry instructors but he’s also our in house pistol optics specialist and instructor.  While Rusty is primarily an instructor for us, you might see him on the retail side from time to time or at a show promoting Best Shot.  

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Gregg McDonald
RSO/Instructor

Gregg is part of Best Shot’s Range Safety Officer Team, as well as one of our USCCA instructors. Gregg has been shooting his whole life and was 2018 National Champion Vintage Sniper. You’ll see him on the range 3 days a week or instructing our Basic Handgun classes.

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Amber O’Connell
Instructor

Amber has been teaching as a USCCA Concealed Carry and Home Defense Instructor for over five years. She teaches our concealed carry and basic handgun classes.

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